Differences

This shows you the differences between two versions of the page.

--- decimalauncher:decimallauncher [2022/12/05 21:40] – [Required URLs] dpatenaude
+++ decimalauncher:decimallauncher [2025/02/28 14:27] (current) – [Hotfix for March 2023] decimal
@@ Line 81: / Line 81: @@
 ===== Installing Applications =====
 ==== Downloading applications ====
-The primary function of the Launcher is to download .decimal applications. After logging into the Launcher and selections a site you will be presented with the applications available for that site. After selecting an app if you do not have it installed then the Launcher will have a "Download" button available.
+The primary function of the Launcher is to download .decimal applications. After logging into the Launcher and selecting a site you will be presented with the applications available for that site. After selecting an app if you do not have it installed then the Launcher will have a "Download" button available.
-Pressing the “download” button will download the version of the app that is listed. After downloading or if you have the app already installed the button will change to a “Launch” button. The application is now ready to opened and used as normal.
+Pressing the “download” button will download the version of the app that is listed. After downloading or if you have the app already installed the button will change to a “Launch” button. The application is now ready to be opened and used as normal.
 <imgcaption downloading_apps|Downloading Applications>
@@ Line 183: / Line 183: @@
 This section details a few very common errors and resolutions end users can experience while using the decimal Launcher. If you experience an issue not on this list or have questions please contact .decimal customer support.
+=== Hidden Text Error for February 2025 ===
+<WRAP center round important 60%>
+**February 2025 Launcher Login Hidden Text Error**:\\
+Please see the section below for resolving login issues where text does not appear while typing in the decimal Launcher application.
+</WRAP>
+On February 28th, 2025 .decimal's cloud authentication provider performed maintenance on their services. This resulted in the decimal Launcher having a minor display error, where the placeholder text "Email Address" and "Password" does not shrink away while typing as shown below. Please note that this issue is only a display error and the text you are typing is properly being entered into the application. So the decimal Launcher Application can continue to be used as normal, you just will not be able to see the first 14 characters typed in the email or password fields.
+{{ :decimalauncher:launcher_error_feb2025.png?650 |}}
+We are working on a fix to correct the issue and the Launcher Application will automatically update when this fix is released. No further action is needed at this time, you may simply continue to use the Launcher application normally.
+Sorry for any inconvenience. If you have any questions please contact .decimal Customer Support at E-Mail: customersupport@dotdecimal.com or Phone: 1.800.255.1613.
 === Request Failed (401) ===
@@ Line 203: / Line 218: @@
 ==== Minimum System Requirements ====
-| Operating System | 64-bit Windows 10 |
+| Operating System | 64-bit Windows 10/11 |
 | Processor        | Dual Core 2.2+ GHz Intel or equivalent processor  |
 | Memory           | 4 GB RAM |
@@ Line 212: / Line 227: @@
 | Permissions      | Local user install permissions (non-admin) |
-**Note: decimal Launcher is a lightweight [[https://www.electronjs.org/|ElectronJS]] application and does not require moderate hardware resources. But the applications it installs and manages could require much more substantial resources. Refer to each app's individual userguide for it's specific hardware system requirements.**
+**Note: decimal Launcher is a lightweight [[https://www.electronjs.org/|ElectronJS]] application and does not require moderate hardware resources. But the applications it installs and manages could require much more substantial resources. Refer to each app's individual userguide for its specific hardware system requirements.**
@@ Line 226: / Line 241: @@
 | direct.dotdecimal.com (64.128.252.104) | 443 |
 | auth.dotdecimal.com | 443 |
-| dotdecimal.us.auth0.com | 443 |
+| auth0.com | 443 |
 | [[https://auth0.com/docs/guides/ip-whitelist|Auth0 IPs]] (Login Authentication) | 443 |
 | [[https://www.microsoft.com/en-us/download/details.aspx?id=56519|Azure EastUS IPs]] (Azure Blob Storage) | 443 |
@@ Line 236: / Line 251: @@
 ;#;
-//Copyright © 2020 .decimal, LLC.
+//Copyright © 2020-2024 .decimal, LLC.
 All Rights Reserved.// \\
 .decimal, LLC. 121 Central Park Place, Sanford, FL 32771. 1-800-255-1613
 ;#;