Differences

This shows you the differences between two versions of the page.

--- decimalauncher:decimallauncher [2023/03/02 14:04] – [Request Failed (401)] dpatenaude
+++ decimalauncher:decimallauncher [2025/04/18 17:21] (current) – [Hidden Text Error for February 2025] decimal
@@ Line 26: / Line 26: @@
 The decimal Launcher can be downloaded from [[https://direct.dotdecimal.com]]. Note: You will have to login using your decimal Direct credentials to be able to download the software.
-{{ :decimalauncher:launcher_download.png |}}
+{{ :decimalauncher:launcher_download.png?800 |}}
-By default, the decimal Launcher installs for the current logged in user in their local app directory (e.g.: C:\Users\<User>\AppData\Local\Programs\decimal Launcher) and shortcuts are created in the start menu and desktop only for this user. As such, it does not require administrator permissions to install on local computers.
+By default, the decimal Launcher installs for the current logged in user in their local app directory (e.g.: C:\Users\<User>\AppData\Local\Programs\decimal Launcher) and shortcuts are created in the start menu and desktop only for this user. As such, it typically does not require administrator permissions to install on local computers.
+Due to the decimal Launcher being a lightweight, simple application, there are no steps necessary when installing the decimal Launcher application other than running the installer (e.g.: no configuration files, no custom options, etc). However, the Launcher allows access to other .decimal Apps that may require additional setup steps, please so refer to each app's individual User Guide for setup details.
-Due to the decimal Launcher being a lightweight application installation and management app, there are no steps necessary to installing the decimal Launcher application other than running the small installer (e.g.: no configuration files, no custom options, etc). However, the Launcher may install other App that do require additional installation or setup steps, please so refer to each app's individual User Guide for  installation and setup process details.
 ==== All User Installation ====
-If it's desired to install the application for all users, IT departments may install the software for a single user and then manually copy and push the application directory and desktop/start menu shortcuts out to users on each computer.
+If it's desired to install the application for all users, IT departments may install the software to a folder accessible by all users (e.g. C:\dotdecimal\) and then create desktop/start menu shortcuts for the "Public User" so that all users have access to a single installation.
 <WRAP center round important 70%>
 **Permission Note for All User Installation:** \\
-The decimal Launcher application may require occasional updates. These updates are not optional and will prevent the user from using the Launcher and any software it manages until the update is performed. Therefore, it is strongly recommended to push out Launcher installs to folders that end users have write access to so that updates can be automatically performed without requiring IT intervention and delaying user software access.
+The decimal Launcher application may require occasional updates. These updates will typically be optional for a 30 day period, but then will be mandatory. Mandatory updates will prevent the user from accessing the Launcher and any software it manages until the update is performed. Therefore, it is strongly recommended to install Launcher to a folder that end users have write access to so that updates can be automatically performed without requiring IT intervention and delaying user software access.
 </WRAP>
 === Notes Regarding All User Installation ===
-  - **The single user installation is the preferred installation method.** The all user installation provides a way to push out the application to all users on a work station, but the next time the application pulls an update it will be installed locally for the current user that installed the update. .decimal does not recommend the all user installation option and this may cause problems depending on your hospital/workstation security.
+  - Launcher maintains an individual AppData folder for each Windows user. As such, each user will have a separate directory where their Launcher application data is stored. Application downloads should be small and fast from .decimal's servers. Additionally, most of .decimal's customer applications (e.g.: p.d) allow editing the application's settings to point to a shared centralized patient database so that users can share application data even though Launcher separates their settings.
-  - **Users will be required to re-download each application as application downloads are saved to the currently logged in Windows user folder.** Application downloads should be small and fast from .decimal's servers. Most of .decimal's customer applications (e.g.: p.d) allow editing the application's settings to point to a shared centralized patient database.
+  - In the event the decimal Launcher needs to pull and install a new update, the update will be installed to the current Launcher installation folder. Any manually created application shortcuts in the start menu or desktop will not be altered, however, the user performing the update may see an extra shortcut created on their desktop if they do not disable that option during the upgrade.
-  - **In the event the decimal Launcher needs to pull and install a new update, the update will be installed to the current user's AppData folder** (C:\Users\<User>\AppData\Local\Programs\decimal Launcher) and not the manually placed decimal Launcher folder. Any existing application shortcuts in the start menu or desktop titled 'decimal Launcher' will be replaced. Note: the existing shortcuts that point to the manually placed launcher folder will only be replaced with shortcuts that point to the user's AppData folder if the original shortcuts were named 'decimal Launcher'.
-=== Installation Process ===
+==== Software Installation Updates ====
-  - Install the decimal Launcher for a single user
+The decimal Launcher software can be updated by either running a new installation package (follow instructions above) or by an automated in-place update that is managed directly through the Launcher software. The automated (in-place) updates are used only when the currently running version of Launcher has reached End-of-Life (EOL) and can no longer be used. Since not all users will have the necessary permissions to perform a software update, .decimal will generally provide a minimum of 30 days notice for new releases, such that users have a fair amount of time to request assistance from their IT/IS team in updating the software. After the 30 day grace period is reached, the EOL Launcher version will require the in-place update to be completed before allowing access to any .decimal applications.
-  - Copy the installation directory (C:\Users\<User>\AppData\Local\Programs\decimal Launcher) and manually push this directory to each user folder or a shared/public user folder
-  - Create a shortcut to the decimal Launcher.exe file in each user's start menu and/or desktop. Ensure this shortcut is labeled 'decimal Launcher'. This shortcut naming is required per Note #3 above under the "Notes Regarding All User Installation".
@@ Line 81: / Line 80: @@
 ===== Installing Applications =====
 ==== Downloading applications ====
-The primary function of the Launcher is to download .decimal applications. After logging into the Launcher and selections a site you will be presented with the applications available for that site. After selecting an app if you do not have it installed then the Launcher will have a "Download" button available.
+The primary function of the Launcher is to download .decimal applications. After logging into the Launcher and selecting a site you will be presented with the applications available for that site. After selecting an app if you do not have it installed then the Launcher will have a "Download" button available.
-Pressing the “download” button will download the version of the app that is listed. After downloading or if you have the app already installed the button will change to a “Launch” button. The application is now ready to opened and used as normal.
+Pressing the “download” button will download the version of the app that is listed. After downloading or if you have the app already installed the button will change to a “Launch” button. The application is now ready to be opened and used as normal.
 <imgcaption downloading_apps|Downloading Applications>
@@ Line 184: / Line 183: @@
 This section details a few very common errors and resolutions end users can experience while using the decimal Launcher. If you experience an issue not on this list or have questions please contact .decimal customer support.
-=== Hotfix for March 2023 ===
-<WRAP center round important 60%>
-**March 2023 Launcher Login Issue**:\\
-Please see the section below for resolving login issues with the decimal Launcher application.
-</WRAP>
-On March 1st, 2023 .decimal's cloud authentication provider performed maintenance on their services. This resulted in the decimal Launcher no longer allowing logins and giving the error: "Error Getting the public key for JWT token (Expand for more details). Error: certificate has expired".
-{{ :decimalauncher:decimal_launcher-march2023-hotfix.png?400 |}}
-To correct the issue, you must download and install our newest decimal Launcher client using one of the following options below:
-  - Click the "Download Launcher" link below.
-  - Login to [[https://direct.dotdecimal.com|direct.dotdecimal.com]] and in the bottom left Downloads section click the Launcher link.
-After installing this update, you should be back to normal functionality of the software.
-Sorry for any inconvenience. If you have any questions please contact .decimal Customer Support at Phone: 1.800.255.1613, E-Mail: customersupport@dotdecimal.com.
 === Request Failed (401) ===
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 ==== Minimum System Requirements ====
-| Operating System | 64-bit Windows 10 |
+| Operating System | 64-bit Windows 10/11 |
 | Processor        | Dual Core 2.2+ GHz Intel or equivalent processor  |
 | Memory           | 4 GB RAM |
@@ Line 231: / Line 212: @@
 | Permissions      | Local user install permissions (non-admin) |
-**Note: decimal Launcher is a lightweight [[https://www.electronjs.org/|ElectronJS]] application and does not require moderate hardware resources. But the applications it installs and manages could require much more substantial resources. Refer to each app's individual userguide for it's specific hardware system requirements.**
+**Note: decimal Launcher is a lightweight [[https://www.electronjs.org/|ElectronJS]] application and does not require moderate hardware resources. But the applications it installs and manages could require much more substantial resources. Refer to each app's individual userguide for its specific hardware system requirements.**
@@ Line 255: / Line 236: @@
 ;#;
-//Copyright © 2020 .decimal, LLC.
+//Copyright © 2020-2024 .decimal, LLC.
 All Rights Reserved.// \\
 .decimal, LLC. 121 Central Park Place, Sanford, FL 32771. 1-800-255-1613
 ;#;