Differences

This shows you the differences between two versions of the page.

--- electronrt:userguide:systemrequirements [2020/09/01 16:06] – [Network Requirements] dpatenaude
+++ electronrt:userguide:systemrequirements [2022/08/29 17:58] (current) – [Minimum System Requirements] dpatenaude
@@ Line 8: / Line 8: @@
 | Operating System | 64-bit Windows 10 |
-| Processor        | Dual Core 2.2+ GHz Intel or equivalent processor  |
+| Processor        | Minimum: Intel Core i7 2.5+ GHz 11th Gen (eight-core) or better\\ Recommended: Xeon Cascade Lake Series (eight-core) or better|
-| Memory           | 12 GB RAM |
+| Memory           | Minimum: 16 GB RAM\\ Recommended: 32 GB RAM |
-| Video            | OpenGL compatible graphics card |
+| Video            | NVIDIA Quadro, GTX, RTX, or equivalent dedicated graphics card |
-| Display          | 1920 x 1080 native resolution |
+| Display          | Minimum: 1920 x 1080 native resolution\\ Recommended: 2560 x 1440 native resolution |
-| Hard Disk        | SSD with 500 MB for application + 10 GB for cache space |
+| Client Hard Disk        | SSD with 2 GB for application + 25 GB for [[electronrt:instructions_for_use:instructions_for_use#network_local_data_cache|cache space]] |
-| Connectivity     | High Speed internet connection |
+| Data Hard Disk   | 200 GB for [[electronrt:instructions_for_use:instructions_for_use#patient_database_file_storage|patient/data storage]] space |
+| Connectivity     | High Speed internet connection >30Mbps |
 | Permissions      | Local user installation (non-admin) |
-===== Recommended System Requirements =====
+==== Graphics Requirements and OpenGL ====
-| Operating System | 64-bit Windows 7 / 10 |
+OpenGL 2.0 or later is required for the application to correctly function (3D views, BEV, block projections, etc). As such, the following scenarios can cause issues with the application:
-| Processor        | Dual Quad Core 2.4+ GHz Intel Xeon(R) or equivalent processor |
+  * **Virtual Machines**: Many virtual machines (e.g.: Hyper-V, VMWare, EC2, etc) may not have a graphics card (GPU). As such the default OpenGL drivers loaded are normally version 1.1, which is not sufficient to run the application.
-| Memory           | 32 GB RAM |
+  * **Remote Desktop**: Remote Desktop Protocol (RDP) connections may have trouble loading OpenGL drivers from the host PC, even if the host has a dedicated graphics card (GPU). This seems to be a graphics card/driver issue and is based on the configuration of your host computer. The following article(s) are a few common issues and potential solutions to common OpenGL and RDP problems:
-| Video            | NVIDIA Quadro or equivalent graphics card |
+    * GPU Support: NVIDIA's Quadro and GeForce (with Driver Pack 440 or later) are some of the few cards that support OpenGL RDP passthrough. ([[https://stackoverflow.com/a/51708079/4406324|1]]),([[https://developer.nvidia.com/blog/tools-and-best-practices-for-remote-work|2]]).
-| Display          | 2560 x 1440 native resolution |
+    * Disabled Group Policy: RDP handles newer versions of OpenGL on Windows 10, but is disabled by default via Group Policy ([[https://stackoverflow.com/a/61582432/4406324|3]]).
-| Hard Disk        | SSD with 500 MB for application + 100 GB for cache space |
+  * **Integrated graphics**: May not have the required OpenGL drivers or dedicated graphical processing capabilities to efficiently use the application.
-| Connectivity     | High Speed internet connection >30Mbps |
-| Permissions      | Local user installation (non-admin) |
+Please note, if you're using a laptop or computer with on-board (i.e. CPU) integrated graphics rendering option, be sure your graphics cards settings are such that the appropriate dedicated graphics card is used for the application as using the CPU for both local calculations and graphics rendering will cause substantial usability reductions for the application.
 ===== Network Requirements =====
-decimal eRT uses [[https://direct.dotdecimal.com/|decimal Direct]] via HTTPS to authenticate users, manage application permissions, and order patient hardware. This address and port must be open to passive communication with external addresses from the machine that is running decimal eRT. Note that all communication is initiated from decimal eRT (i.e., there should be no need to forward ports to the decimal eRT workstations), however, you must ensure that the following address be allowed to communicate with the decimal eRT workstation in order for the software to function properly:
+decimal eRT uses HTTPS communications to our [[https://direct.dotdecimal.com/|decimal Direct]] API service to authenticate users, manage application permissions, and order patient hardware. This address and port must be open to passive communication with external addresses from the machine that is running decimal eRT. Note that all communication is initiated from decimal eRT (i.e., there should be no need to forward ports to the decimal eRT workstations), however, you must ensure that the following address be allowed to communicate with the decimal eRT workstation in order for the software to function properly:
 | Server URL | direct.dotdecimal.com (64.128.252.104) |
-| Port       | 443  |
+| Port       | 443 (HTTPS)  |
-In addition, decimal eRT requires the [[decimalauncher:decimallauncher|decimal Launcher]] application for [[electronrt:instructions_for_use:instructions_for_use#user_authentication|application access]] and [[electronrt:instructions_for_use:instructions_for_use#release_management_decimal_launcher|release management]]. As such, satisfying the network requirements of the [[decimalauncher:decimallauncher#network_requirements|decimal Launcher application]] are also required for using the decimal eRT application.
+In addition, decimal eRT requires the [[decimalauncher:decimallauncher|decimal Launcher]] application for [[electronrt:instructions_for_use:instructions_for_use#user_authentication|application access]] and [[electronrt:instructions_for_use:instructions_for_use#release_management_decimal_launcher|release management]]. As such, satisfying the [[decimalauncher:decimallauncher#network_requirements|network requirements of the decimal Launcher]] application are also required for using the decimal eRT application.