Differences

This shows you the differences between two versions of the page.

--- electronrt:userguide:userguide [2022/08/26 19:35] – [General] dpatenaude
+++ electronrt:userguide:userguide [2025/11/28 14:52] (current) – [Getting Started] kerhart
@@ Line 28: / Line 28: @@
 ==== Initial Setup ====
-Once decimal eRT has been purchased, .decimal staff will assist with beam model creation, software installation, and user training. Users will generally be trained at two separate levels, system administrators and end users. System administrators will be setup with appropriate access and tools for managing the software, including both the local resources and user accounts. End users will be primarily trained on the details of generating high-quality treatment plans using the local client portion of the application. Additionally, the medical physics team will be trained and assisted in completing the beam modeling and equipment setup processes, which are explained more fully in the Commissioning Guide (this guide is not available at this time).
+Once decimal eRT has been purchased, .decimal staff will assist with beam model creation, software installation, and user training. Users will generally be trained at two separate levels, system administrators and end users. System administrators will be setup with appropriate access and tools for managing the software, including both the local resources and user accounts. End users will be primarily trained on the details of generating high-quality treatment plans using the local client portion of the application. Additionally, the medical physics team will be trained and assisted in completing the beam modeling and equipment setup processes, which are explained more fully in the [[commissioning_guide|Commissioning Guide]].
 === Installation ===
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 Please refer to the decimal eRT [[electronrt:userguide:systemrequirements|System Requirements]] page for complete details on hardware and network requirements.
 === Site Settings and Facility Model ===
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 The decimal ElectronRT application supports importing DICOM patients via a DICOM listener/receiver. Refer to the [[electronrt:userguide:dicom_receiver|ElectronRT DICOM Receiver setup guide]] for instructions for enabling and configuring this method of DICOM patient import into the eRT application.
 ==== Keyboard and Mouse Controls ====
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     * Multiple simultaneous users are attempting to read/write to the database at the same time
   * If you receive the error "database is locked" you'll have to wait and try again once the database is unlocked
+</WRAP>|
+|  5  | All                          | Application fails to load computed data: Under the following scenario, the application request and state handling has a known bug that results in computed data not loading within the application until a application close and re-open is performed:<WRAP>
+  * A patient/plan is opened and a user interface or task is opened
+  * Data begins computing (e.g.: a dose, beam, or device)
+  * While the data is computing the user navigates to another user interface within the application
+  * If the data finishes computing for the first user interface while the user is navigated to a new user interface and then the user navigates back to the first user interface, the application may not know the data is computed to display or use the results.
 </WRAP>|
 ==== DICOM Import ====