Differences

This shows you the differences between two versions of the page.

--- start [2021/07/23 14:49] – [Support] dpatenaude
+++ start [2022/11/09 20:52] (current) – [Support & IT Technical Guides] dpatenaude
@@ Line 29: / Line 29: @@
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 //**[[electronrt:electronrt|decimal ElectronRT]]**//
-decimal ElectronRT (eRT) is a desktop application for the creation of electron treatment plans and designing/ordering of patient specific beamline devices for electron beams.
+decimal ElectronRT® (eRT) is a desktop application for the creation of electron treatment plans and designing/ordering of patient specific beamline devices for electron beams.
+</WRAP>
+</WRAP>
+-----------------------------------------------------------------
+<WRAP group>
+<WRAP 60px column>
+[[direct:userguide|{{:favicon.ico?nolink&60 |}}]]
+</WRAP>
+<WRAP 50% column>
+//**[[direct:userguide|decimal Direct]]**//
+decimal Direct is the one stop shop for checking part status or managing your site and user settings.
 </WRAP>
 </WRAP>
@@ Line 42: / Line 54: @@
 //**[[decimalauncher:decimallauncher|decimal Launcher]]**//
 decimal Launcher is a Windows based utility that manages the authentication and installation of .decimal treatment planning applications.
+</WRAP>
+</WRAP>
+-----------------------------------------------------------------
+<WRAP group>
+<WRAP 60px column>
+[[pdotd:pdotd|{{:p.d.png?nolink&60 |}}]]
+</WRAP>
+<WRAP 50% column>
+//**[[pdotd:pdotd|p.d]]**//
+p.d is a Windows based software that allows customers to import DICOM patients and order .decimal devices for use in planning and delivery of photon, electron, and proton radiation therapy.
 </WRAP>
 </WRAP>
@@ Line 53: / Line 77: @@
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 //**[[astroid:astroid|Astroid]]**//
-The .decimal astroid app suite is a collection of applications used for proton treatment planning. These apps include:
+The .decimal astroid® app suite is a collection of applications used for proton treatment planning. These apps include:
   * Astroid Dosimetry App
   * Astroid Planning App
@@ Line 62: / Line 86: @@
 -----------------------------------------------------------------
-====== Support ======
+====== Support & IT Technical Guides ======
+For questions, comments, or to schedule a training session, please contact our customer support team at: 1-800-255-1613. You can also find the Customer Support information within each application's user guide listed above (e.g.: support ticket submission, if applicable to that application).
+<WRAP center round info 55%>
+**.decimal System Status**\\
+Prior to beginning the network troubleshooting steps refer to our [[https://status.dotdecimal.com|Status Page]] to determine if there is a service outage with any of the .decimal backend services.
+</WRAP>
-For questions, comments, or to schedule a training session, please contact our customer support team at: 1-800-255-1613.
+You may also refer to the following support articles:
+  * **IT Technical Guides:**
+    * [[support:it_troubleshooting|IT/Network Troubleshooting of .decimal Client Applications]]
+    * [[support:user_logging|User Action Logging for .decimal Applications and Services]]
+  * **IT Security Guides:**
+    * [[support:security:mfa|.decimal account Multi-Factor Authentication (MFA)]]
+  * **Miscellaneous:**
+    * [[support:legacy_account_migration|.decimal Legacy Account Migration]]
 ----
 ;#;
-//Copyright © 2015-2021 .decimal, LLC.
+//Copyright © 2015-Present .decimal, LLC.
 All Rights Reserved. \\
-astroid® is trademark of .decimal, LLC. \\
+decimal eRT® and the decimal eRT logo are registered trademarks of Sweat Holdings, LLC. \\
-thinknode® is trademark of Astroid, LLC. \\
+astroid® and the astroid logo are registered trademarks of Sweat Holdings, LLC. \\
-decimal3D® is trademark of .decimal, LLC.//\\ \\
+Thinknode® and the Thinknode logo are registered trademarks of Sweat Holdings, LLC. \\
+decimal3D® and the decimal3D logo are registered trademarks of Sweat Holdings, LLC. //\\
+All Trademarks listed are used by .decimal LLC with permission\\ \\
 .decimal, LLC. 121 Central Park Place, Sanford, FL 32771. 1-800-255-1613
 ;#;