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--- start [2022/05/11 16:23] – [Support & IT Technical Guides] dpatenaude
+++ start [2025/11/28 14:02] (current) – [Support & IT Technical Guides] kerhart
@@ Line 30: / Line 30: @@
 //**[[electronrt:electronrt|decimal ElectronRT]]**//
 decimal ElectronRT® (eRT) is a desktop application for the creation of electron treatment plans and designing/ordering of patient specific beamline devices for electron beams.
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+-----------------------------------------------------------------
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+<WRAP 60px column>
+[[direct:userguide|{{:favicon.ico?nolink&60 |}}]]
+</WRAP>
+<WRAP 50% column>
+//**[[direct:userguide|decimal Direct]]**//
+decimal Direct is the one stop shop for checking part status or managing your site and user settings.
 </WRAP>
 </WRAP>
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 For questions, comments, or to schedule a training session, please contact our customer support team at: 1-800-255-1613. You can also find the Customer Support information within each application's user guide listed above (e.g.: support ticket submission, if applicable to that application).
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+**.decimal System Status**\\
+Prior to beginning the network troubleshooting steps refer to our [[https://status.dotdecimal.com|Status Page]] to determine if there is a service outage with any of the .decimal backend services.
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 You may also refer to the following support articles:
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     * [[support:it_troubleshooting|IT/Network Troubleshooting of .decimal Client Applications]]
     * [[support:user_logging|User Action Logging for .decimal Applications and Services]]
+  * **IT Security Guides:**
+    * [[support:security:mfa|.decimal account Multi-Factor Authentication (MFA)]]
+  * **Miscellaneous:**
+    * [[support:legacy_account_migration|.decimal Legacy Account Migration]]
 ----
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 decimal eRT® and the decimal eRT logo are registered trademarks of Sweat Holdings, LLC. \\
 astroid® and the astroid logo are registered trademarks of Sweat Holdings, LLC. \\
-Thinknode® and the Thinknode logo are registered trademarks of Sweat Holdings, LLC. \\
 decimal3D® and the decimal3D logo are registered trademarks of Sweat Holdings, LLC. //\\
 All Trademarks listed are used by .decimal LLC with permission\\ \\
 .decimal, LLC. 121 Central Park Place, Sanford, FL 32771. 1-800-255-1613
 ;#;