direct:userguide
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| direct:userguide [2024/11/27 17:45] – decimal | direct:userguide [2025/09/29 12:14] (current) – [Supported Devices & Browsers] kerhart | ||
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| decimal Direct is a web-based interface used to facilitate ordering and tracking of patient specific devices from .decimal, LLC. | decimal Direct is a web-based interface used to facilitate ordering and tracking of patient specific devices from .decimal, LLC. | ||
| - | < | + | < | 
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| As such, the decimal Direct interface is designed with the customer in mind and provides: | As such, the decimal Direct interface is designed with the customer in mind and provides: | ||
| - | * An internet-based method of ordering patient-specific medical devices for manufacturing by .decimal, LLC. | ||
| * The ability to view the real time status of ordered parts as they go through the manufacturing process. | * The ability to view the real time status of ordered parts as they go through the manufacturing process. | ||
| * A direct link to the shipping vendor tracking system allowing the user to track the shipment or parts. | * A direct link to the shipping vendor tracking system allowing the user to track the shipment or parts. | ||
| * The ability to download order summary reports for ordered parts. | * The ability to download order summary reports for ordered parts. | ||
| * Options for managing email order and shipment confirmations. | * Options for managing email order and shipment confirmations. | ||
| + | * An internet-based method of ordering standard shape medical devices for manufacturing by .decimal, LLC. | ||
| - | ==== Video Guides ==== | + | ===== Video Guides | 
| The following guide videos are provided for a quick look at some basic decimal Direct features: | The following guide videos are provided for a quick look at some basic decimal Direct features: | ||
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| - [[https:// | - [[https:// | ||
| - | ==== Step-By-Step Tutorials ==== | + | ===== Step-By-Step Tutorials | 
| The following links each provide detailed instructions for a specific decimal Direct feature: | The following links each provide detailed instructions for a specific decimal Direct feature: | ||
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| - | ==== Site / User Management ==== | + | ===== Site / User Management | 
| The following links each provide detailed instructions for using the decimal Direct Site Management features: | The following links each provide detailed instructions for using the decimal Direct Site Management features: | ||
| - [[direct: | - [[direct: | ||
| - | ==== Direct Version History ==== | ||
| - | |||
| - | * [[direct: | ||
| ---- | ---- | ||
| - | ==== How do I access decimal Direct? ==== | + | ===== How do I access decimal Direct? | 
| - | If you are a first time user, and have not been assigned a user name and password | + | If you are a returning user and cannot remember your username or password, we recommend first trying to request your username and/or reset your password: | 
| + | * Open the direct.dotdecimal.com website. | ||
| + | * Click the Login button. | ||
| + | * To request your username, click the " | ||
| + | * A new page will load asking you to enter your email address, do this and click next. | ||
| + | * An email with your username will sent to the provided email address if that address is associated with a valid .decimal user account. | ||
| + | * To reset your password, enter the email address associated with your account on the initial login screen and click Next. | ||
| + | * Once the new authentication screen appears, click the " | ||
| + | |||
| + | If you do not receive the username or password reset email or you are a first time user, and have not been assigned a user name and password please contact .decimal' | ||
| ---- | ---- | ||
| + | |||
| ===== Ordering Patient Specific Devices ===== | ===== Ordering Patient Specific Devices ===== | ||
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| ---- | ---- | ||
| - | ---- | ||
| ===== Technical Info ===== | ===== Technical Info ===== | ||
| + | |||
| + | ==== Direct Version History ==== | ||
| + | |||
| + | * [[direct: | ||
| ==== Supported Devices & Browsers ==== | ==== Supported Devices & Browsers ==== | ||
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| The following devices are compatible for using .decimal Direct: | The following devices are compatible for using .decimal Direct: | ||
| - | Windows/ | + | - Windows Computers (recommended) | 
| + | - Apple Computers | ||
| - Apple iPad | - Apple iPad | ||
| - Apple iPhone* | - Apple iPhone* | ||
| - Android Phone* | - Android Phone* | ||
| - | *****//Some functionality may be limited on this device. Using the device in landscape mode will provide the best user experience.// | + | *****//Some functionality may be limited on these devices. Using the device in landscape mode will provide the best user experience.// | 
| The following web browsers are **supported and recommended** for using .decimal Direct: | The following web browsers are **supported and recommended** for using .decimal Direct: | ||
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| - Microsoft Edge | - Microsoft Edge | ||
| - Apple Safari | - Apple Safari | ||
| - | The following web browsers are supported but **not recommended** due to compatibility issues: | ||
| - | - Internet Explorer (11+) | ||
| The following web browsers are not supported due to missing features and security issues: | The following web browsers are not supported due to missing features and security issues: | ||
| - | - Internet Explorer (10 and below) | + | - Internet Explorer (any version) | 
| ==== Required Browser Settings: ==== | ==== Required Browser Settings: ==== | ||
direct/userguide.1732729517.txt.gz · Last modified:  by decimal
                
                